Shipping Policies

Prices & Payment

Prices on this website are expressed in New Zealand Dollars. Payment for all online sales is by credit card or PayPal account. Orders are subject to payment verification and acceptance before they are shipped. Huka Honey Hive uses PayPal for secure online credit card processing.

Shipping & Delivery

Huka Honey Hive aims to deliver all stocked items within 3-5 working days in New Zealand, 6-8 working days to Australia and 8-12 working days to the Rest of the World. International delivery is made by airmail. The delivery charge will be applied according to the total weight of your order and will be displayed on the shopping cart page when you select shipping region.

It is the customer's responsibility to ensure they are legally allowed to import Huka Honey Hive product's into their own country and to be responsible for any tariffs, taxes, duties or charges that may apply.

Returns

Huka Honey Hive endeavours to deliver products to our customers in perfect condition.  If the product is found to be faulty we will replace the product or refund the full purchase price (excluding delivery) within 10 days of delivery. However, we are unable to accept liability for products damaged in transit and we will not refund on a "change of mind" basis.

Privacy Policy

Your personal details are used only for the purposes of processing your order and will be kept strictly confidential.

New Zealand Law

The law applying to any transaction over this website shall be the New Zealand law, and subject to the provisions of the New Zealand Consumers Guarantee Act 1993.

Contact Details 

Honey Hive Limited (trading as Huka Honey Hive)

65 Karetoto Road, Wairakei Park, Taupo 3377, New Zealand

Phone +64 7 374 8553 Fax +64 7 374 8557 Email info@hukahoneyhive.com